Privacy statement

Future Design Institute, located at Sarphatipark 123 Boven, 1073 CX, Amsterdam, is responsible for the processing of personal data as reflected in this privacy statement.

 

Contact information

https://futuredesigninstitute.nl

Sarphatipark 123 Boven, 1073 CX, Amsterdam

+31 (0)6 28 34 89 83

For questions about privacy, please contact us at info@futuredesigninstitute.nl.

 

Personal data we process

Future Design Institute processes your personal data because you use our services and/or because you provide it to us yourself.

 
Below is an overview of the personal data we process:

– First and last name

– Internet browser and device type

– Bank account number

– Address data

– Phone number

– E-mail address

– IP address

– Location information

– Data about your activities on our website

 

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@futuredesigninstitute.nl and we will delete this information.

 

Future Design Institute processes your personal data for the following purposes:

– Handling your payment

– Calling or emailing you if necessary to carry out our services

– To inform you about changes in our services and products

– To deliver goods and services to you

– Future Design Institute analyzes your behavior on the website in order to improve the website and adjust the offer of products and services to your preferences.

– Future Design Institute also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long we keep personal data

Future Design Institute does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Category of personal data	Purpose of process	Retention period
Contact data (name, e-mail, phone number )	For communication about our services and assignments	Up to 1 year after last contact moment
Billing information (name, address, VAT number)	Legal administration and tax obligations	7 years from last invoice date
Data entered through contact or intake forms	To contact or conduct intake interviews	Max. 6 months after completion of intake
Surfing behavior via analytical cookies (GA4)	To improve our website and user experience	Max. 26 months (standard in GA4)
Email correspondence	For file creation and retrievability of appointments or consultations	Up to 2 years after project/assignment completion
Project or customer files	For carrying out the assignment and archiving relevant documentation	Up to 5 years after completion of assignment

Sharing personal data with third parties

We share personal data with third parties only when necessary for our services or to comply with legal obligations. Below is an overview of the main third parties with whom we share data, their role under the AVG, and the purpose of the data processing.

Name third party	Purpose of data processing	Type of data	Legal basis	Role according to the AVG
e-Boekhouden.nl	Financial administration: preparing and keeping quotes and invoices	Name information, VAT number, invoice information	Legal obligation (retention of tax records)	Processor
Google Workspace	E-mail traffic, calendar management and document storage	Name, email addresses, email content, calendar entries	Justified interest (communication and internal organization)	Processor
YourHosting (WordPress)	Hosting and technical management of the website	IP addresses, data via contact forms, logs	Justified interest (website management and security)	Processor
Google LLC (GA4 / GTM)	Website analysis and optimization through insight into browsing behavior	Anonymized user data (cookie ID, IP hash)*	Consent (cookie banner)	Responsible
Belastingdienst	Compliance with tax and administrative obligations	Invoice data, name and address details, VAT numbers	Legal obligation (tax laws)	Responsible

*At GA4/GTM, IP addresses are anonymized or hashed before being stored.

With processors, we always enter into a processor agreement that includes agreements on security, confidentiality and handling of personal data. Data is never sold or shared with third parties outside this list without prior consent.

 
Cookies, or similar techniques, that we use

Future Design Institute uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Future Design Institute uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements.

During your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings.

For an explanation, see:

https://veiliginternetten.nl/cookies-wat-zijn-het-en-wat-doe-ik-ermee

Cookies are also placed on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview:

 

Cookie: Googly Analytics

Name: _utma

Function: Analytical cookie that measures website traffic

Retion period: 2 years

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Future Design Institute and you have the right to data portability. This means that you can submit a request to us to send the personal data we have on you in a computer file to you or another organization named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@futuredesigninstitute.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Future Design Institute would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. You can do so via the following link:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Future Design Institute takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or at info@futuredesigninstitute.nl.